Tweets from Reliance Jio official handle also revealed that the company will deliver the devices in a phased manner to avoid any kind of inconvenience. “We have started the delivery of JioPhones in a phased manner to avoid inconvenience to our customers. Please be assured that all customers who have done the pre-booking of JioPhone will receive it by Diwali,” read a tweet.
Furthermore, Jio also said that the pre-booked customers will receive a message with store address and pickup date as soon as the device is ready for delivery. “We will send you an SMS informing about the store address and pickup date as soon as it is ready for delivery,” further read the tweet.
Having said that, the status of the order will be soon available on 18008908900. Customers can dial the provided telephoto number and get the status of the order.
The deliveries of much-awaited Jio Phones have already started. And, Jio Care has responded to a query on Twitter giving details of how deliveries are taking place and by when customers will get the Reliance 4G feature handsets. Replying to a query, Jio Care said, “We have started the delivery of JioPhone in a phased manner to avoid inconvenience to our customers. Please be assured that all customers who have done the pre-booking of JioPhone will receive it by Diwali.” Further, Jio Care added, “We will send you an SMS informing about the store address and pickup date as soon as it is ready for delivery. The delivery status of your JioPhone order will soon be available on 1800 890 8900.”
This year Diwali will be celebrated on October 19, hence as per Jio Care response, all the customers may get the phone before the festival.
Reliance JioPhone units are already out for delivery and the company has now confirmed that it will complete all the deliveries by Diwali. The company opened pre-orders last month and gone on record saying that it received over 6 million JioPhone orders. Going by the word, Jio is all set to complete the delivery process for all the six million JioPhone units by October 19.
If you placed an order for JioPhone, you can track the delivery via MyJio app or call on 1800 890 8900. Also, the company has promised to send out SMS to customers informing when they can pick up the handset along with Jio Store address. On delivery of the Reliance JioPhone unit, the customer will need to the remaining amount of the Rs 1,500 refundable deposit.
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